Privacy Policy

Luxury Auto Glass LLC ("we," "us," "our") is a mobile auto glass company based at 200 Seven Oaks Road, Durham, NC 27704. This Privacy Policy explains how we collect, use, and protect the information you provide when you contact us, request a quote, or visit our website.

When you request a quote or contact us, we may collect:

• Your name
• Phone number
• Email address
• Vehicle year, make, and model
• Service location (city or address)
• Details about the damage or service you need
• Insurance information (only if you choose to file a claim through us)

We also automatically collect limited technical information when you visit our site (such as browser type and pages viewed) to help us improve the experience.

We use your information to:

• Respond to quote requests and customer inquiries
• Schedule and perform mobile service appointments
• File insurance claims on your behalf when authorized
• Send service-related updates, reminders, and warranty information
• Improve our website and services

We do not sell, rent, or trade your personal information. We share it only with:

• Your insurance carrier, when you authorize us to file a claim
• Service providers who help us run our business (e.g. email delivery, scheduling tools) — bound by confidentiality
• Law enforcement or regulators when required by law

We keep your information only as long as needed to provide our services, fulfill warranty obligations, and comply with legal requirements. You may request deletion of your data at any time by emailing us.

Depending on where you live, you may have the right to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise any of these rights, email us at theautoluxury@gmail.com.

Our website uses minimal cookies and basic browser storage to keep the site working properly (for example, remembering that you've already seen our quote popup). We do not use third-party advertising trackers.

We take reasonable steps to protect your information, but no method of transmission over the internet is 100% secure. By using our site or services, you acknowledge this risk.

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date above. Significant changes will be highlighted on this page.

Questions about this policy or your data? Reach us at:

Luxury Auto Glass LLC
200 Seven Oaks Road, Durham, NC 27704
theautoluxury@gmail.com
(919) 282-7784